Managed Solutions & Services
Concorde provides a flexible range of managed solutions and services that are tailored to meet our customers’ specific logistical requirements.
Our range of services includes:
- Project Management
- Customer Service Desk
- Project warehousing with online inventory and order management systems
- Life Cycle Asset Management
- Technical Product Management including full reporting on product usage, stock levels, forecasts and deliveries
- Equipment Staging, pre-build & configuration
- Low-level configuration for ATMs
- Order Management & fulfilment
- IT Roll Outs, Upgrades and time specific deployment
- Distribution and installation support
- Reverse Logistics including returns to stock or repair facility
- Interface with our customers’ existing supply chains to control OEM supplied equipment
These services can include the building, commissioning & hangaring of hardware when we will load and configure equipment to agreed specifications and pre-test prior to delivery and installation.
Warehousing
Concorde provides dedicated customer facilities and Multi-User warehousing to suit our customers' requirements. These facilities can incorporate specialist configuration, hangaring and product assembly areas for equipment staging, pre-build & configuration or managed warehousing where our customers can work on their own equipment.
Dedicated warehousing - Fully managed warehousing solutions
Multi-User warehousing - For flexible storage requirements
All facilities have:
- A high level of security featuring CCTV and Red Care systems
- In house warehouse management systems for online inventory & order management
- Full Order Preparation, Kitting, Packing and Distribution Services
